Privacy Policy

At Mix My Crypto, your privacy is our top priority. We do not require or collect personal information such as your name, email, physical address, phone number, or any other personal identifiers. Our services are designed to protect your anonymity while allowing you to send cryptocurrencies securely and privately.

By using the Mix My Crypto website or services, you agree to this Privacy Policy.

1. No Personal Information Required

You can use Mix My Crypto without providing any personal details. All services are accessible without registering, logging in, or sharing identifying information.

If you voluntarily choose to provide optional details (for example, to resolve a support inquiry), we will only use them to address your specific request and will never share, sell, or rent this information. Providing such information is entirely optional and not required for using our service.

2. Transaction and Data Handling – NO-LOGS Policy

Mix My Crypto does not store personal data or transaction history beyond what is necessary for service operation.

• Application transaction information is automatically deleted after 24 hours.
• Information voluntarily submitted through live chat is handled separately by Tawk.to and may be retained according to the configured chat-history settings and Tawk.to's policies.
• Application order data is deleted after the service retention period; optional live-chat records are not part of the order database.
• We strictly follow a no-logs policy, meaning your activity cannot be traced back to you.

3. Non-Personal Identification Information

We may automatically detect some non-personal technical information to ensure the service works correctly. This information cannot identify you personally and may include:

• Device type (computer, smartphone, tablet)
• Operating system
• Browser type
• Internet or cellular service provider

This data is used only to enhance performance and privacy. For example, if you access the site using a Tor browser, we may suggest switching to the Tor version of our site for enhanced anonymity.

4. Third-Party Applications

We do not use third-party analytics services such as Google Analytics. We use Tawk.to to provide optional live-chat support on selected public pages.

When the chat widget is available, Tawk.to may process connection information, cookies, device and browser details, and any information you voluntarily enter into the chat. Do not provide private keys, seed phrases, wallet credentials, Mixing Codes, Order IDs, transaction secrets, or other sensitive information through live chat.

The live-chat widget is not loaded on payment, order lookup, transaction verification, or letter-of-guarantee pages. For details about Tawk.to's handling of information, review the Tawk.to Privacy Policy.

For users seeking additional privacy, the Tor mirror of our website preserves full functionality while providing encrypted and anonymous access through the Tor network.

5. Cookies

Mix My Crypto uses a temporary mixmycrypto_session cookie:

• This cookie is automatically deleted when you close your browser.
• It is used only for session functionality and does not track your identity.
• On pages where live chat is enabled, Tawk.to may set cookies or use similar browser storage for chat availability, session continuity, and support functionality.

6. Security Measures

We implement industry-standard security measures to protect transactional data:

• All communications are encrypted via SSL/TLS or the Tor network.
• Transactions are processed with strong encryption to prevent unauthorized access or modification.
• We minimize information retained by the application and keep optional live-chat information separate from order and transaction records.

7. Sharing of Information

We do not sell or rent personal user information. Tawk.to acts as a disclosed service provider for optional live-chat support and may process the limited technical and chat information described above.

Please note: cryptocurrency network transactions are public on their respective blockchains. Mix My Crypto has no ability to hide blockchain transactions, but all personally identifying data is kept private and never associated with your transactions.

8. Privacy Policy Changes

Mix My Crypto may update this Privacy Policy at any time. We encourage users to review this page periodically to stay informed.

Your continued use of the service following updates constitutes your acceptance of the new Privacy Policy.

9. Your Acceptance

By using Mix My Crypto and its Tor mirror, you acknowledge and accept this Privacy Policy. If you do not agree, please refrain from using our website or services.

Last Updated: June 20, 2026